At Zarikosha, we bring our handcrafted pieces straight from the looms to your doorstep with utmost care and transparency. Please take a moment to look through our delivery guidelines before placing your order.

Order Processing

• Ready-to-Ship Items: Dispatched within 5 to 6 business days from your order confirmation.

• Made-to-Order Pieces: Because our items are meticulously handwoven by skilled artisans, dispatch varies between 7 to 30 days, with exact timelines shared individually. While quality craftsmanship takes time and slight delays may occasionally occur, we truly appreciate your patience.

• Updates: Dispatch notifications are not sent out by default, but you are always welcome to check in and request updates at any time.

Domestic Shipping (India)

• Delivery Window: Typically takes 5 to 8 working days once dispatched.

• Charges: Standard shipping is charged at ₹100 per kg and is non-refundable.

• Cash on Delivery (COD): Available on domestic orders up to ₹25,000. COD orders require a ₹500 advance payment per piece (which is non-refundable), with the remaining balance due upon delivery.

• Delivery Partners: We ship safely across India—including remote locations—via Blue Dart, DTDC, and Shree Maruti (specific courier selection is not available). Express shipping can also be arranged on special request for an additional cost.

International Shipping

• Global Delivery: We ship worldwide to the USA, UK, Canada, Australia, UAE, Singapore, and beyond.

• Timelines & Fees: Delivery takes about 7 to 12 working days after dispatch, depending on local customs. Shipping charges vary by your location and parcel weight, and exact costs will be shared during the ordering process.

• Carriers & Duties: International orders are shipped via Blue Dart or DTDC using the DHL network, with tracking provided. Please note that any import duties, taxes, or customs fees are the sole responsibility of the customer. Additionally, COD and free shipping are unavailable internationally, and orders require full advance payment.

Refused or Undelivered Parcels

If a delivery is refused or the shipping address provided is incorrect, the order is only cancelled if the parcel successfully returns to us in perfect condition. Following an inspection, we will issue the amount as a store credit note, minus both-way delivery charges and any applicable COD handling fees.

Damaged Packages

If your package happens to arrive damaged, please reach out to us immediately on WhatsApp. Please note that a full, uninterrupted unboxing video will be required to process any claims.

Important Notes

• We do not include shipping insurance, even on high-value items.

• Please make sure someone is available at your delivery address to receive the parcel.

• While courier delays occurring after dispatch are outside our direct control, we will always do our best to help resolve them; however, no monetary compensation is provided for delivery delays.

Contact Us

• Email: [email protected]

• WhatsApp: 9980506911 (Monday through Saturday, 11:00 AM to 6:00 PM IST)